ITIL Simplified: The Ultimate Guide For Beginners! Buy on Amazon

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ITIL Simplified: The Ultimate Guide For Beginners!

Book Details

Author(s)Matt Smith
ISBN / ASINB01ANYBMW2
ISBN-13978B01ANYBMW9
Sales Rank184,956
MarketplaceUnited States  🇺🇸

Description

ITIL Simplified for Beginners!



SPECIAL OFFER - OVER 50% DISCOUNT
LIMITED TIME ONLY $0.99! (Regularly priced: $2.99)

Information Technology Infrastructure Library, also known as ITIL, is comprised of Service Management Practices aligned with IT that are used in most offices as a way to keep things in check, and make sure that the organization is able to deliver value to its customers—no matter who they are, and what services they’re offering

In this book you will learn about:

  • History

  • Five Core Values

  • Service Portfolio Management

  • Management for IT Services

  • Financial Management

  • Business Relationship Management

  • Demand Management

  • Design Coordination

  • Catalogue Management

  • Level Management

  • Risk Management

  • Availability Management

  • Change Management

  • Project Transition Planning and Support

  • Change Evaluation

  • Application Development

  • Asset and Configuration Management

  • Knowledge Management

  • Event Management

  • Incident Management

  • Request Fulfillment

  • Problem Management

  • IT Operations Control

  • Facilities Management

  • Technical Management

  • Service Review

  • Definition of CSI Initiatives

  • Process Evaluation

  • Monitoring CSI Initiatives


  • And a lot more!



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