Facing Resistance to Job Rotation: A Change Management Case Study

This paper portraits the different Change Management Processes a company goes through when dealing with Change in a planned and organized manner. This paper critically analyses and evaluates different options managers face when dealing with resistance to change, describes the role resistance to change has in an organization and the cases in which resistance is beneficial, offers a detailed description of the Change Management Phases —Unfreeze, Change, Refreeze— and provides a Communication Plan for the change described in the Case Study (Job Rotation).