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Customer Service on the Internet: Building Relationships, Increasing Loyalty, and Staying Competitive
Jim Sterne
Wiley
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Artificial Intelligence for Marketing: Practical Applications (Wiley and SAS Business Series)
Jim Sterne
Wiley
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Social Media Metrics: How to Measure and Optimize Your Marketing Investment
Jim Sterne
Wiley
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Customer Service on the Internet: Building Relationships, Increasing Loyalty, and Staying Competitive, 2nd Edition
Jim Sterne
Wiley
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World Wide Web Marketing: Integrating the Web into Your Marketing Strategy (2nd Ed)
Jim Sterne
Wiley
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Email Marketing: Using Email to Reach Your Target Audience and Build Customer Relationships
Jim Sterne, Anthony Priore
Wiley
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Web Metrics: Proven Methods for Measuring Web Site Success
Jim Sterne
Wiley
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World Wide Web Marketing: Integrating the Internet into Your Marketing Strategy
Jim Sterne
Wiley
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World Wide Web Marketing: Integrating the Web into Your Marketing Strategy
Jim Sterne
Wiley
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Social Media Metrics: How to Measure and Optimize Your Marketing Investment (New Rules Social Media Series)
Jim Sterne
Wiley
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