Release, control and validation: ITIL Intermediate Capability Handbook

Name: Release, control and validation: ITIL Intermediate Capability Handbook
Author: Duncan Anderson, Stationery Office
ISBN: 9780113314331

Author Duncan Anderson, Stationery Office

Publisher The Stationery Office

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Book Details

Author(s)Duncan Anderson, Stationery Office

PublisherThe Stationery Office

ISBN / ASIN0113314337

ISBN-139780113314331

AvailabilityUsually ships in 24 hours

Sales Rank798,335

MarketplaceUnited States 🇺🇸

Description ▲

Updated in line with the ITIL 2011 editions and the Release, Control and Validation (RCV) syllabus, this quick-reference guide will help you as you study for the RCV module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace. Companion volumes covering the other Intermediate Capability modules are also available.