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Tourism: The Business of Hospitality and Travel (5th Edition)

Author Roy A. Cook, Cathy H. C. Hsu, Joseph J. Marqua
Publisher Pearson
Category Business & Economics
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Book Details
PublisherPearson
ISBN / ASIN0133113531
ISBN-139780133113532
Sales Rank719,342
MarketplaceUnited States 🇺🇸

Description

Tourism: The Business of Hospitality and Travel, 5e views the industry from a business perspective—examining the management, marketing and finance issues most important to industry members. Chapters reveal an integrated model of tourism and address consumer behavior, service quality and personal selling. Readings and integrative cases close each part and end-of-chapter exercises offer application activities for students. This edition includes early coverage of geography, more international examples, new case studies and expanded application and web-based exercises.

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