This is a concise, up-to-date introduction to case management for all nurses. It presents today s best practices for coordinating care and engaging interdisciplinary teams to deliver patient-centered care with active involvement from patients and families. Drawing on Institute of Medicine recommendations, it covers issues ranging from self-management to evidence-based practice, quality improvement to informatics. Section I clearly describes case management, and explains the case manager competencies, roles, responsibilities, tools, and ethical and legal obligations. Section II s unique Case Management Reader brings together current literature on case management issues ranging from costs to chronic illness. Critical thinking questions follow every article. Some additional features include:
- Institute of Medicine current recommendations
- Coverage of clinical pathways and other advanced tools available to the case manager
- Questions and Activities promoting effective discussion and application of the book s concepts
- Realistic cases at the end of each chapter
- Up-to-date Internet links connecting to current information from government, professional organizations, and other sources
- Complete glossary presenting today s common case management terminology
- Visual presentation including exhibits, boxed information and figures