Seamless Government: A Practical Guide to Re-Engineering in the Public Sector

Name: Seamless Government: A Practical Guide to Re-Engineering in the Public Sector
Author: Russell M. Linden
ISBN: 9780787900151

Author Russell M. Linden

Publisher Jossey-Bass

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Book Details

Author(s)Russell M. Linden

PublisherJossey-Bass

ISBN / ASIN078790015X

ISBN-139780787900151

MarketplaceFrance 🇫🇷

Description ▲

Shows government agencies how to meet the needs of customers seamlessly, that is, in a smooth, effortless, responsive manner. Details a step-by-step approach to assess, design and implement significant change in all levels of government?and how to overcome resistance along the way.