Inbound Call Centers: Design, Implementation, and Management (Artech House Telecommunications Library)

Name: Inbound Call Centers: Design, Implementation, and Management (Artech House Telecommunications Library)
Author: Robert A. Gable
ISBN: 9780890066409

Author Robert A. Gable

Publisher Artech House Publishers

📄 Viewing lite version Full site ›

🌎 Shop on Amazon — choose country

🇺🇸 USA 🇨🇦 Canada 🇬🇧 UK 🇩🇪 Germany 🇫🇷 France 🇮🇳 India

124.45 131.00 USD

🛒 Buy New on Amazon 🇺🇸 🏷 Buy Used — $7.48

✓ Usually ships in 1 to 3 weeks

Book Details

Author(s)Robert A. Gable

PublisherArtech House Publishers

ISBN / ASIN089006640X

ISBN-139780890066409

AvailabilityUsually ships in 1 to 3 weeks

Sales Rank5,253,877

MarketplaceUnited States 🇺🇸

Description ▲

Delivers a conceptual overview of call centres - the products that support them, the designs that make them work and the ongoing management that is required for their successful operation.