Basic Influencing Skills, 3rd Edition

Name: Basic Influencing Skills, 3rd Edition
Author: Allen E. Ivey, Norma Gluckstern Packard, and Mary Bradford Ivey
ISBN: 9780917276040

Author Allen E. Ivey, Norma Gluckstern Packard, and Mary Bradford Ivey

Publisher Microtraining Associates, Incorporated

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Book Details

Author(s)Allen E. Ivey, Norma Gluckstern Packard, and Mary Bradford Ivey

PublisherMicrotraining Associates, Incorporated

ISBN / ASIN0917276043

ISBN-139780917276040

Sales Rank638,169

MarketplaceUnited States 🇺🇸

Description ▲

Students will learn key influencing skills and strategies such as interpretation/reframe, feedback, providing directives, and cognitive-behavioral assertiveness training. "Manuals" defining each skill, practice ideas, and feedback forms highlight the text.