I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations

Name: I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations
Author: John Seddon
ISBN: 9780951973103

Author John Seddon

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Book Details

ISBN / ASIN095197310X

ISBN-139780951973103

Sales Rank2,829,367

MarketplaceUnited States 🇺🇸

Description ▲

Illustrates many key principles which need to be understood when improving the performance of organisations.