Inbound Customer Callcenter Design: Management Information Systems

Name: Inbound Customer Callcenter Design: Management Information Systems
Author: Jon Anton, T. Richard Bennett, Richard Widdows
ISBN: 9781557531308

Author Jon Anton, T. Richard Bennett, Richard Widdows

Publisher Purdue Univ Pr

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Book Details

Author(s)Jon Anton, T. Richard Bennett, Richard Widdows

PublisherPurdue Univ Pr

ISBN / ASIN1557531307

ISBN-139781557531308

Sales Rank15,622,982

MarketplaceUnited States 🇺🇸

Description ▲

Now in its third edition, this text focuses on how to develop customer information systems.