What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms

Name: What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
Author: James L. Heskett, W. Earl Sasser Jr., Leonard A. Schlesinger
ISBN: 9781626565845

Author James L. Heskett, W. Earl Sasser Jr., Leonard A. Schlesinger

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Book Details

Author(s)James L. Heskett, W. Earl Sasser Jr., Leonard A. Schlesinger

ISBN / ASIN1626565848

ISBN-139781626565845

MarketplaceUnited States 🇺🇸