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Kosten- und Performance Man… Coordinating Internet Sales…

Internet Self-Service in Kundenbeziehungen: Gestaltungselemente, Prozessarchitektur und Fallstudien aus der Finanzdienstleistungsbranche (German Edition)

Author Harald Salomann
Publisher Gabler Verlag
Category Business & Economics
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Book Details
PublisherGabler Verlag
ISBN / ASIN383490841X
ISBN-139783834908414
AvailabilityUsually ships in 24 hours
Sales Rank99,999,999
MarketplaceUnited States 🇺🇸

Description

Harald Salomann präsentiert Handlungsempfehlungen zur Gestaltung von Internet Self-Services in Kundenbeziehungen von Finanzdienstleistern. Er leitet Anforderungen für die Planung, Konzeption und Umsetzung in kundenorientierten Prozessen ab.
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