Negotiation Skills In A Day For Dummies offers expert guidance on executing the essential skills of successfully and diplomatically negotiating for the outcomes you desire.
- Preparing to negotiate
- Setting clear goals and limits
- Improving your listening skills and asking the right questions
- Communicating clearly
- Maintaining emotional distance from the negotiation
- Closing the deal
This e-book also links to an online component at dummies.com that extends the topic into step-by-step tutorials and other "beyond the book" content.