A free ebook on all the things customer support. Some of the things you'll learn:
How to apologize to a customer
How to handle feature requests
How to prioritize your support queue
How to handle downtimes
Dealing with difficult customers
How to say "No" to a customer
How to WOW your customers
Building a support site for your startup
Customer Support Guide: Turn your customers into fans
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Book Details
Author(s)Max Al Farakh, Alex Jumašev
ISBN / ASINB01IU7FCRK
ISBN-13978B01IU7FCR2
Sales Rank97,299
MarketplaceUnited States 🇺🇸