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The Service Pro: Creating Better, Faster, and Different Customer Experiences
Rick Tate, Josh Stroup
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The Manager's Pocket Guide to Dealing with Conflict (Manager's Pocket Guide Series)
Lois B. Hart
12.27
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50 Activities for Team Building, Vol. 1 (50 Activities Series)
Glenn Parker, Richard P. Kroop Jr.
90.06
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The Manager's Pocket Guide to Downsizing with Confidence (Manager's Pocket Guide Series)
Richard S. Deems, Terri A. Deems
13.46
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On-Demand Learning: Training in the New Millennium
Darin E. Hartley
22.14
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All New Tricks for Trainers: 57 Tricks and Techniques to Grab and Hold the Attention of Any Audience...and Get Magical Results
Dave Arch
27.41
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The Manager's Pocket Guide to Creativity
Alexander Hiam
12.17
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Web-Based Interactive Learning Activities
Dave Arch, Sue Ensz
36.52
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Global Competence: 50 Training Activities for Succeeding in International Business
Jonamay Lambert, Selma Myers, George Simons
88.81
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Learning Style Questionnaire
Chris Hutcheson
30.44
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Faultless Facilitation: Instructor's Manual for Facilitation Training, Second Edition
Lois B. Hart
62.66
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The Encyclopedia of Games for Trainers
Andy Kirby
91.60
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Managing the Generation Mix: From Collision to Collaboration
Carolyn A. Matin, Bruce Tulgan
13.49
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50 Activities for Developing Emotional Intelligence (50 Activities Series)
Adele B. Lynn
92.55
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25 Instruments for Team Building
Glenn M. Parker
89.95
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Customer Service Best Practices
Ron Zemke, John A. Woods
80.95
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Fieldbook of Team Interventions: Step-by-Step Guide to High Performance Teams
C. Harry Eggleton, Judy C. Rice
38.54
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Solving the People Puzzle: Practical Strategies for Optimizing Workforce Performance
Gary English
21.44
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Managing to Excel - Setting Goals & Standards
Training House
367.28
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Managing to Excel - Planning & Scheduling Work
Training House
378.40
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20 Training Workshops for Listening Skills
Clare Sproston, Glenna E. Sutcliff
149.95
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