Networking Smart: How to Build Relationships for Personal and Organizational Success

The ability to manage networks of people can make or break a career or a whole company. Now networking expert and trainer Wayne Baker teaches managers the techniques they need to successfully develop, maintain, and use people networks to full advantage. Baker illustrates how to create a network of business relationships both inside and outside the organization. Readers discover how to set up their own "Central Intelligence Agency" to gather information. They learn how to build and manage internal networks to deal with diversity, serendipity, conflicts, and bottlenecks encountered from bosses and subordinates. External networking is critical too and Baker details how to foster and maintain strong relationships with customers, clients, suppliers, and even competitors. This is the complete guide to a skill that no one in the business world can afford not to master.