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Service Management: With Student CD: Operations, Strategy, Information Technology

AuthorJames A. Fitzsimmons
PublisherMcGraw Hill Higher Education
CategoryService industries
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Book Details

Author(s)James A. Fitzsimmons
PublisherMcGraw Hill Higher Education
ISBN / ASIN0071244409
ISBN-139780071244404
CategoryService industries
MarketplaceFrance  🇫🇷

Description

This is the most comprehensive and widely used introduction to service operations on the market. It is written by one of the top authorities on the subject.

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