Service Management: With Student CD: Operations, Strategy, Information Technology
Book Details
Author(s)James A. Fitzsimmons
PublisherMcGraw Hill Higher Education
ISBN / ASIN0071244409
ISBN-139780071244404
AvailabilityUsually ships in 1-2 business days
Sales Rank13,707,621
CategoryService industries
MarketplaceUnited States 🇺🇸
Description
This is the most comprehensive and widely used introduction to service operations on the market. It is written by one of the top authorities on the subject.
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