Service Management: Operations, Strategy, and Information Technology
181.25
USD
Book Details
Publisher
Irwin Professional Pub
ISBN / ASIN
0072823739
ISBN-13
9780072823738
Sales Rank
#2,050,605
Marketplace
United States 🇺🇸
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Description
Designed for courses in service management, service operations management, or operations management. This book looks at services and the economy, the service concept and competitive strategy, and managing service operations.
