Building Professional Services: The Sirens' Song
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Book Details
Publisher
Prentice Hall
ISBN / ASIN
0130353892
ISBN-13
9780130353894
Category
Business & Economics
Marketplace
France 🇫🇷
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Description
Building Professional Services is the first comprehensive guide to creating professional services organizations, managing them to maturity, and delivering both quality services and superior margins. It covers strategy, tactics, and operations; identifies key success factors; and offers expert guidance on professional services in "product-centric" companies. Coverage includes planning, metrics, solutions development, organization, project delivery, infrastructure, and more.
