The Customer-Driven Company: Moving from Talk to Action
Book Details
Author(s)
R. C. Whiteley
Publisher
Perseus Books
ISBN / ASIN
0201608138
ISBN-13
9780201608137
Availability
Usually ships in 24 hours
Sales Rank
#571,474
Marketplace
United States 🇺🇸
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Description
Rated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.
