The Customer-Driven Company: Moving from Talk to Action
Book Details
Author(s)R. C. Whiteley
PublisherPerseus Books
ISBN / ASIN0201608138
ISBN-139780201608137
MarketplaceFrance 🇫🇷
Description
Rated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.
