The Customer-Driven Company: Moving from Talk to Action

Name: The Customer-Driven Company: Moving from Talk to Action
Author: R. C. Whiteley
ISBN: 9780201608137

AuthorR. C. Whiteley

PublisherPerseus Books

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Book Details

Author(s)R. C. Whiteley

PublisherPerseus Books

ISBN / ASIN0201608138

ISBN-139780201608137

AvailabilityUsually ships in 24 hours

Sales Rank571,474

MarketplaceUnited States 🇺🇸

Description

Rated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.