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Measure What Matters to Customers: Using Key Predictive Indicators (KPIs)

AuthorBaker, Ronald J.
PublisherWiley
CategoryHardcover
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Book Details

Author(s)Baker, Ronald J.
PublisherWiley
ISBN / ASIN0471752940
ISBN-139780471752943
AvailabilityUsually ships within 10 to 11 days
Sales Rank799
CategoryHardcover
MarketplaceCanada  🇨🇦

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