Reference Services Today: From Interview to Burnout (Reference Librarian Series)
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Book Details
Author(s)
Linda S Katz
Publisher
Routledge
ISBN / ASIN
0866565728
ISBN-13
9780866565721
Marketplace
France 🇫🇷
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Description
Authorities present important advice to all reference librarians on the improvement of service and the enhancement of the public image of reference services. Insightful chapters examine communication skills, training, effective and innovative techniques, and much more.
