Reference Services Today: From Interview to Burnout (Reference Librarian Series)
Book Details
Author(s)Linda S Katz
PublisherRoutledge
ISBN / ASIN0866565728
ISBN-139780866565721
AvailabilityUsually ships in 24 hours
Sales Rank11,145,203
MarketplaceUnited States 🇺🇸
Description
Authorities present important advice to all reference librarians on the improvement of service and the enhancement of the public image of reference services. Insightful chapters examine communication skills, training, effective and innovative techniques, and much more.
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