Value Added Customer Service: Every Employee's Guide for Creating Satisfied Customers
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Book Details
Author(s)
Tom Reilly
Publisher
Motivation Pr
ISBN / ASIN
0944448100
ISBN-13
9780944448106
Marketplace
France 🇫🇷
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Description
Customer service must be more than a department . . . it's an attitude where everyone feels and acts accountable for creating satisfied customers. This simple, yet powerful book shows the reader how they can make a difference for the customer with their perfomance.
