ITIL V3 Service Capability PPO - Planning, Protection and Optimization of IT Services Best Practices Study and Implementation Guide
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Book Details
Author(s)
Tim Malone
Publisher
Emereo Publishing
ISBN / ASIN
1921573953
ISBN-13
9781921573958
Marketplace
France 🇫🇷
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Description
In-depth description of ITIL® V3 Planning, Protection & Optimization (PPO) best practices to complement the certified ITIL® V3 Capability Programs for IT Service Management, plus practical guidance on organizational design & implementation.
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