Do you put your customers through hell?(Column): An article from: Bank Marketing

This digital document is an article from Bank Marketing, published by Bank Marketing Assn. on February 1, 1998. The length of the article is 737 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

From the supplier: Customer service is one of the most important ingredients of a successful company. Customers always remain loyal to companies that provide superior customer service and dislike companies with inferior service. The services provided by a company to its customers reflect its company values. Banks, like other companies, need to improve their customer service not only to attract more patrons but also to retain their existing customers.

Citation Details
Title: Do you put your customers through hell?(Column)
Author: Richard Koonce
Publication:Bank Marketing (Magazine/Journal)
Date: February 1, 1998
Publisher: Bank Marketing Assn.
Volume: v30 Issue: n2 Page: p18(1)

Article Type: Column

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