Elevate your info center beyond the transactional: if the information support is seen solely as a transactional encounter, then the strategic value of ... An article from: Information Outlook

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Citation Details
Title: Elevate your info center beyond the transactional: if the information support is seen solely as a transactional encounter, then the strategic value of the support service will be ignored (often to the organization's detriment).(INFO BUSINESS)
Author: Debbie Schachter
Publication:Information Outlook (Magazine/Journal)
Date: January 1, 2009
Publisher: Special Libraries Association
Volume: 13 Issue: 1 Page: 40(2)

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