ITIL In the United States (ITSM: International IT Service Management Consulting Book 1)

Hello,

I am an ITIL Program, Project and Service Manager, with extensive ITSM (Asset, CMDB, Change, Incident, Problem, Release, UAT) as well as Discovery, Policy, Process, Procedure, Documentation, Trade Show and Workshops Management.

I also have experience in Security and Finance Auditing: (SOX, JSOX, COBiT) Discovery, Hardware, Software, Documentation and End-User Awareness and Training.

My work experience includes: Raytheon, IBM, Toyota, Nissan, 99 Cent Only Stores (US$ 1 billion a year retailer), Telecom-New Zealand, MTV, etc.

I have successfully created key documentation for major companies that includes Office Policy Manuals, as well as Common Technical Language dictionaries.

Since it is difficult to get all of these skills into a single resume, I have several additional documents that I can provide to you on request.

I am currently in Prague, Czech Republic, and you can reach me on my CZ mobile number: +420 773 250 359.