A Guide to Customer Service Skills for the Service Desk Professional 4th edition by Knapp, Donna (2014) Paperback
Book Details
Author(s)Donna Knapp
PublisherCengage Learning
ISBN / ASINB010CLFK06
ISBN-13978B010CLFK09
MarketplaceUnited Kingdom 🇬🇧
Description
Brand New paperback version of the 4th Edition of A Guide to Customer Service Skills for the Service Desk Professional. Useful for Human resource, I.T., Management and Business studies and careers.







