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A Guide to Customer Service Skills for the Service Desk Pro…
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A Guide to Customer Service Skills for the Service Desk Professional 4th edition by Knapp, Donna (2014) Paperback
Author
Donna Knapp
Publisher
Cengage Learning
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Book Details
Author(s)
Donna Knapp
Publisher
Cengage Learning
ISBN / ASIN
B010CLFK06
ISBN-13
978B010CLFK09
Sales Rank
#2,059,017
Marketplace
United States 🇺🇸
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Description
Brand New paperback version of the 4th Edition of A Guide to Customer Service Skills for the Service Desk Professional. Useful for Human resource, I.T., Management and Business studies and careers.
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