Call Center Technology Demystified: The No-Nonsense Guide to Bridging Customer Contact Technology, Operations and Strategy by Lori Bocklund (3-Jun-2002) Paperback Buy on Amazon
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Call Center Technology Demystified: The No-Nonsense Guide to Bridging Customer Contact Technology, Operations and Strategy by Lori Bocklund (3-Jun-2002) Paperback

Author Lori Bocklund
Publisher ICMI Press (International Customer Management (3 Jun. 2002)
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Book Details
Author(s) Lori Bocklund
Publisher ICMI Press (International Customer Management (3 Jun. 2002)
ISBN / ASIN B013PSZ1ZW
ISBN-13 978B013PSZ1Z5
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