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Ann Biere
Books by Ann Biere
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Keeping the high-tech high-touch. (banking technology): An article from: Bank Marketing
Ann Biere
5.95
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Solving mystery shopping. (includes related article on techniques for conducting successful employee contest and guidelines for effective mystery shopper program): An article from: Bank Marketing
Ann Biere
5.95
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A measure of success. (customer service): An article from: Bank Marketing
Ann Biere
5.95
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Identifying world-class customer service goals.: An article from: Bank Marketing
Ann Biere
5.95
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