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Books in Category — Customer services

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Performance of duties or provision of space and equipment helpful to others.
15 books found
Services Marketing (Mcgraw-Hill Series in Marketing)
Services Marketing (Mcgraw-Hill Series in Marketing)
By: Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler
Mcgraw-Hill College
United States
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How to Manage the IT Helpdesk: A guide for user support and call centre managers
How to Manage the IT Helpdesk: A guide for user support and…
Canada
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Services Marketing: People, Technology, Strategy ()
Services Marketing: People, Technology, Strategy ()
By: Wirtz, Jochen
World Scientific Publishing Company
Canada
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Services Marketing: People, Technology, Strategy
Services Marketing: People, Technology, Strategy
By: Jochen Wirtz, Christopher Lovelock
World Scientific Publishing (US)
United States
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Delivering Knock Your Socks Off Service
Delivering Knock Your Socks Off Service
By: Anderson, Kristin
AMACOM
United States
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